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Customer Service/Sales Representative

Location : Chicago, IL
Job Type : Temp/Contract to Direct
Hours : Full Time
Required Years of Experience : 2+
Required Education : High School Diploma
Travel : No
Relocation : No

Job Description :

This is a contract to hire, fully onsite role located in the Tri-Taylor neighborhood of Chicago.


Schedule: Monday through Friday


Pay Rate: $22-24 per hour




Our client, a family owned custom upholstery company, is looking for a Customer Services/Sales Representative to add to their team!


 


Customer Services/Sales Representative Responsibilities:



  • Processes customer orders/changes/returns according to established department policies and procedures.

  • Provides timely and accurate information to customers regarding order status and product knowledge requests.

  • Works closely with the accounting department to resolve disputed credit items.

  • Deals directly with customers either by telephone, electronically, or face to face.

  • Provides pricing and delivery information to customers.

  • Assists with setting up new customer accounts.

  • Manages customers' accounts, including follow-up on correspondence, order status, and payment.

  • Prepares and distributes customer activity reports with the intent to increase sales.


 


 


Required Qualifications :

Customer Services/Sales Representative Qualifications:



  • Bachelor’s degree or at least 2 years related experience and/or training, or equivalent combination of education and experience.

  • Account management or SEO Marketing experience preferred.

  • Superb attention to detail.

  • Flexible and adaptable to shifting priorities and projects.


This is a contract to hire, fully onsite role located in the Tri-Taylor neighborhood of Chicago.


Schedule: Monday through Friday


Pay Rate: $22-24 per hour


 


City Staffing is committed to diversity, equity, and inclusion (DEI) in all aspects of our business. As a women-owned and operated business, WBE certified, we recognize the importance of creating an inclusive and welcoming work environment for all individuals regardless of age, race, creed, color, national origin, sex, ability, marital status, gender identity and/or expression, or sexual orientation.


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