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Program Coordinator

Location : Chicago, IL
Job Type : Temp/Contract to Direct
Hours : Full Time
Required Years of Experience : 2
Required Education : Bachelor's Degree
Travel : No
Relocation : No

Job Description :



Support of the Sales & Account Management Group. Under moderate supervision, this candidate will coordinate and support processes, programs, and projects with internal stakeholders and partners. The ideal candidate must be a well-organized, detail-orientated individual who is comfortable working with diverse teams and in a fluid environment.


Essential Functions/Responsibilities:


Coordinate programs and projects supporting Sales & Account Management 


· Support creation and maintenance of training materials and ensure current versions are available on Sharepoint


· Coordinate communications across internal stakeholders including account management/sales, customer service, finance, IT, legal, marketing, operations, and product

· Organize regular program and project stakeholder review meetings: establish agenda, create/compile presentations, gather and follow up on information, record and share minutes and next steps


· Support project planning, coordination, and status tracking


Support pre- and post-sale processes and reporting 


· Support client-facing processes as required including file delivery


· Serve as point-of-contact between sales team and others, including providing feedback to Product and Marketing


· Provide reports formatted as required for management review or sales activities


· Update tracking spreadsheets and reporting databases (Salesforce)


Support go-to-market initiatives and account research 


· Perform market, competitive, and financial analysis/research including support of identifying opportunities to sell additional HS products to current customers


· Support the creation and maintenance of a variety of materials supporting sales teams


Required Qualifications :

· Bachelor’s degree in business or related field required.


· 2 years of experience supporting client-facing organizations and their management


· Excellent written and verbal communication skills with strong attention to detail


· Well-organized with the ability to multi-task and meet competing deadlines


· Ability to understand and apply general technical and healthcare concepts


· Demonstrated willingness to learn and apply new concepts and adapt to organizational change


· Proficient in Microsoft Office


· Previous experience entering and retrieving data for a customer relationship management system; Salesforce experience preferred


· Demonstrated ability to work professionally both independently and in a team environment including sales and other functions, including relationship-building and maintenance


· Highly motivated, takes initiative and assumes additional responsibility without being asked

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