Technical Sales Support Representative
This a fully onsite role in Chicago, IL.
Start Date: ASAP
Schedule: Full-time; Monday - Friday
Location: onsite in River West, Chicago
Duration: Direct Hire
Compensation: $55,000 - $60,000 salary, plus comprehensive benefits
Our client, a Chicago-based manufacturer of industrial safety equipment, is seeking a strong Technical Sales Support Representative to add to their team! This position will work closely with the sales, manufacturing, and logistics teams to support all facets of customer interaction.
Responsibilities:
- Field all incoming calls and emails
- Answer questions and provide technical support
- Generate price quotes and job bids when needed
- Enter large volumes of Purchase Orders as they come through
- Process incoming customer orders
- Work closely with the shop floor to meet outgoing delivery requirements
- Resolve any installation or after-sales issues; general troubleshooting
- Bachelor’s degree in a business or technical field
- 3+ years of customer service experience
- Experience in a technical sales environment
- Proficient in MS Office
- Experience entering Purchase Orders on a regular basis
- Some ERP software experience preferred
- Strong verbal and written communication skills
- Proven track record of success in school and work environments
- Ability to prioritize multiple tasks and put the customer first
City Staffing is committed to diversity, equity, and inclusion (DEI) in all aspects of our business. As a women-owned and operated business, WBE certified, we recognize the importance of creating an inclusive and welcoming work environment for all individuals regardless of age, race, creed, color, national origin, sex, ability, marital status, gender identity and/or expression, or sexual orientation.
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